It’s rarely from one big mistake or reversal of fortune that leads to real estate business failures, although one is a very dangerous number in the business of selling real estate. Instead most failures come from a habit pattern of the leaders ineffectiveness in these key areas.
As mentioned by Fortune Magazine, the failure to deal decisively with people problems. Many of the real estate principals/directors I speak with often say that finding, training and keeping great sales people is a major problem holding them back from greater results. The best piece of advice I have on this subject is to hire slow and fire fast, and you should fire people at a time that suits you, not them. The chances of correcting their incompetence is remote to zero, although stubborn principals and directors continue to try. The only indispensable person should be you.
Principals and directors often fail to pay close attention to their core business and are easily distracted. In fact, most get bored with the key tasks that extract the most listings, sales and profits in their business and are easily lured away by more ’sexy’ new ideas. Instead of looking for the next “big” thing, look to make tiny tweaks in the core results based functions of your real estate business.
What sort of functions I hear you ask.
Continually searching for new sales winners.
The way most are doing this it is little wonder they don’t do it as much as they know they should. Some of my clients have begun implementing automated systems to find, sort and qualify their sales people applications. So instead of employing someone to speak to 400 sales applicants per month and discard 396 from first interviews, the system automatically discards 95% of them leaving only 5% per month for possible first interviews. This means principals and directors are able to find more of the right type of sales people instead of wasting their time trying to help their struggling sales people turn it all around.
Increasing the number of people calling the office
This is an area most principals and directors fail to invest enough time in, trying and testing new ideas. This task alone will increase your office listings, sales and profits without even getting more sales people or even training your sales people. It is pure maths, the more “warm” prospects your sales team speak to the more listings they will get, the more listings they get, the more sales they will make and the more money and success for everyone. But before you can try and test, you need the ideas and what 98% of principals and directors have been taught or learned by looking at what their competitors are doing is a complete waste of time and money.
Building a company database fast
Most real estate offices and I am talking 98% of them are not focusing on and maximizing the growth of their database. This is a task that should be the focus of everything a successful real estate business does. If you ask most principals/directors if they want to be growing their database of contacts most will tell you they do, so why aren’t they? Frankly, they don’t know how because they have never been shown. Most old school real estate franchises implement new technology and offer it to their franchisees but this is rarely done from a marketing perspective of maximizing the office’s contact list. Instead these franchises just want their office owners to get more advertising as this helps promote the franchise. What about the profits you as the principal/director want to build you fortune?
Converting more of the prospects that contact your office into listings and sales
This can be achieved in 2 main ways:
1. Sales training, so your sales team are communicating with the prospects in more compelling ways.
2. Automated systems that follow up with your office contacts and pre-dispose those that are interested in selling to want to sell with your company, so that when your sales team call, the prospects are more receptive to them.
These are some key components to improving your real estate sales success.
Best Wishes
Barry